CUSTOMER SUPPORT

A/S information

Daeryun Industrial Co., Ltd. is grateful to all customers and customers who have selected products, and promises to always put customer satisfaction first.
If you have any inconveniences or comments on improvements during use, please contact the customer center.

Customer Center Information

Free parking is available for up to 2 hours when visiting the customer center.

Customer Center Contact

  • TEL : 1644 – 5153
  • E-Mail : drair@hanmail.net

Working hours

  • Days of the week: Monday to Friday (closed on Sundays and holidays)
  • Time: 08:30 ~ 17:30

Caution when requesting A/S

1. Free service is provided in case of manufacturing defects or spontaneous failures within the warranty period (1 year after purchase).
2. In the following cases, you will receive paid service even during the warranty period.

    • Failure due to misuse or careless handling
    • Failure due to repairs or modifications not through our service center.
    • Failure due to natural disasters (fire, salt damage, gas damage, earthquake, storm and flood, lightning, abnormal voltage, abnormal frequency, etc.)
    • If there is no quality guarantee or there is no content in the items stated in the guarantee.

3. It is a paid service for failures that occur after the warranty period from the date of purchase.

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